Privacy Policy

Privacy Policy – ImpactX

1. Introduction

At ImpactX, your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect personal information when you access or play our action video games, use related services, or interact with our platforms. By engaging with our games or services, you consent to the practices outlined in this policy. Our goal is to provide an exciting and secure gaming experience while safeguarding your personal information.

2. Information We Collect

To ensure a smooth, personalized, and secure gaming experience, we may collect several types of information:

  • Account Information: Name, username, email address, password, and profile details provided during registration.
  • Gameplay Data: Records of progress, achievements, scores, rankings, multiplayer interactions, and in-game behavior.
  • Technical and Device Data: Information about your device, hardware, operating system, IP address, and system performance to optimize game functionality.
  • Payment Information: Billing details and transaction information required to process purchases of games, expansions, or in-game items. Payment information is handled securely through authorized providers.
  • Communication Data: Messages to customer support, feedback forms, survey responses, or interactions with other players in online multiplayer features.
  • Location Data: Approximate location to provide region-specific content, language settings, and matchmaking services.

3. How We Use Your Information

  • Operating, maintaining, and updating our action video games and services.
  • Personalizing gameplay experiences, in-game content, and recommendations.
  • Processing payments and granting access to purchased content or subscriptions.
  • Communicating with you regarding updates, new releases, promotions, and events.
  • Monitoring gameplay to prevent cheating, fraud, or violations of terms of service.
  • Analyzing usage data to improve game design, performance, and user experience.
  • Complying with legal requirements, protecting our rights, and ensuring the safety of players.

4. Sharing Your Information

We respect your privacy and do not sell personal information. Information may be shared under limited circumstances:

  • Service Providers: Third-party vendors assisting with payment processing, hosting, analytics, or customer support may access personal data solely to perform their services.
  • Multiplayer Features: Your username, avatar, achievements, and scores may be visible to other players.
  • Competitions and Tournaments: Participation in events may require displaying your performance, rankings, or team information.
  • Legal Requirements: Disclosure may occur to comply with laws, respond to authorities, or protect the rights and safety of our users.
  • Business Transactions: In case of mergers, acquisitions, or asset transfers, personal information may be included under proper safeguards.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above or comply with applicable legal obligations. Data no longer needed is securely deleted or anonymized to prevent unauthorized access.

6. Cookies and Tracking

Our websites, launchers, and companion apps may use cookies and similar tracking technologies to remember user preferences, analyze performance, and improve functionality. Users can manage or disable cookies in device or browser settings, though some features may not operate properly without them.

7. Security Measures

We implement technical, administrative, and physical safeguards to protect personal data from unauthorized access, disclosure, or alteration. Access is limited to authorized personnel. While we take all reasonable precautions, no system can guarantee complete security of data.

8. Children’s Privacy

Our games are intended for players above the minimum age required by law in their jurisdiction. We do not knowingly collect personal information from children without parental consent. Parents or guardians can contact us to request deletion of a child’s information.

9. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access to the personal data we hold about you.
  • Correction of inaccurate or incomplete information.
  • Requesting deletion of personal information.
  • Restricting or objecting to certain data processing activities.
  • Withdrawing consent for marketing communications.

Identity verification may be required to exercise these rights.

10. International Data Transfers

Data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection standards and maintain your privacy.

11. Updates to Privacy Policy

We may revise this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates are effective upon posting, and continued use of our services indicates acceptance of the revised policy.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, contact us at:

ImpactX
35 Arrenway Drive, Albany, Auckland 0632, New Zealand
Email: [email protected]
Phone: +64508426364